Privacy Policy

Last updated: 27.5.2026

JRG Energy respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, submit an enquiry form, or interact with our online services.

This Privacy Policy applies to the website operated by JRG Energy and to personal information collected through our website and related communication channels.

1. Who we are

JRG Energy
Auckland, New Zealand

Head Office
Phone: +64 27 777 6684
Email: callum@jrgenergy.com

Contact person:
Callum Streeter
General Manager

2. Information we collect

We may collect personal information that you voluntarily provide to us, including when you:

  • submit a contact or enquiry form on our website,
  • contact us by phone or email,
  • request information about our services,
  • communicate with us regarding a project, partnership, or business opportunity.

The personal information we collect may include:

  • your name,
  • email address,
  • phone number,
  • company or organisation name,
  • details included in your message or enquiry,
  • any other information you choose to provide.

We may also automatically collect certain technical information when you visit our website, such as:

  • IP address,
  • browser type and version,
  • device information,
  • pages visited,
  • time spent on the website,
  • referring website,
  • approximate location,
  • cookie and analytics data.

3. How we use your information

We collect and use personal information for the following purposes:

  • to respond to your enquiries,
  • to communicate with you about our services,
  • to provide information you request from us,
  • to manage business relationships,
  • to improve our website, services and user experience,
  • to analyse website performance and visitor behaviour,
  • to maintain website security,
  • to comply with legal or regulatory obligations.

We only collect personal information where it is necessary for a lawful purpose connected with our business activities.

4. Contact forms

When you submit a form on our website, the information you provide is sent to us so that we can respond to your enquiry. The information submitted through forms may be stored in our website system, email system, customer communication tools, or other internal business systems.

Please do not submit sensitive personal information through our website forms unless it is necessary for your enquiry.

5. Analytics

We may use analytics tools, such as Google Analytics or similar services, to understand how visitors use our website. These tools help us measure website traffic, user behaviour, popular pages, and technical performance.

Analytics tools may collect information such as your IP address, device type, browser type, pages visited, session duration, and general interaction with the website.

This information is generally used in an aggregated or statistical form and helps us improve our website and services.

6. Cookies

Our website uses cookies and similar technologies to improve functionality, analyse traffic, and enhance the user experience.

Cookies are small text files stored on your device when you visit a website. We may use:

  • Essential cookies – required for the website to function properly.
  • Analytics cookies – used to understand how visitors interact with the website.
  • Performance cookies – used to improve website speed, usability and reliability.
  • Marketing or third-party cookies – used only where applicable, for example if marketing, embedded content, or third-party tracking tools are used.

You can control or disable cookies through your browser settings. Please note that disabling some cookies may affect how the website functions.

7. Third-party services

We may use third-party service providers to support the operation of our website and business. These may include:

  • website hosting providers,
  • analytics providers,
  • email and communication tools,
  • security and spam protection tools,
  • website maintenance and technical support providers.

These third parties may process personal information only where necessary to provide their services to us. We take reasonable steps to ensure that any third-party providers handle personal information securely and appropriately.

8. Disclosure of personal information

We do not sell personal information.

We may disclose personal information only where necessary, including:

  • to service providers who help us operate our website or business,
  • where required by law,
  • to protect our legal rights,
  • to prevent fraud, misuse, or security issues,
  • with your consent.

9. Storage and security

We take reasonable steps to protect personal information from loss, unauthorised access, misuse, disclosure, alteration, or destruction.

Personal information may be stored electronically, including in secure email systems, website systems, hosting environments, and business software used by JRG Energy or our service providers.

While we take reasonable security measures, no method of online transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

10. Retention of personal information

We keep personal information only for as long as it is reasonably necessary for the purposes for which it was collected, including to respond to enquiries, manage business relationships, maintain records, comply with legal obligations, and resolve disputes.

When personal information is no longer required, we will take reasonable steps to delete it or anonymise it.

11. Accessing and correcting your personal information

You have the right to request access to the personal information we hold about you and to ask us to correct it if it is inaccurate, incomplete, or outdated.

To request access or correction, please contact us using the details below:

Email: callum@jrgenergy.com
Phone: +64 27 777 6684

We may need to verify your identity before responding to your request.

12. International data processing

Some of the third-party services we use may store or process information outside New Zealand. Where this occurs, we take reasonable steps to ensure that your personal information is handled securely and in accordance with applicable privacy requirements.

13. Links to other websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those external websites. We recommend reviewing the privacy policies of any third-party websites you visit.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or legal obligations.

The updated version will be published on this page with the revised “Last updated” date.

15. Contact us

If you have any questions about this Privacy Policy, how we handle personal information, or if you wish to make a privacy-related request, please contact us:

JRG Energy
Auckland, New Zealand

Phone: +64 27 777 6684
Email: callum@jrgenergy.com

Contact person:
Callum Streeter
General Manager